We Provide Professional Services for Any Occasion! Please call Jeff at  (815) 790-4103
Frequently Asked Questions

     

    1)  Gratuity
    Gratuity is not included in the price and not required, however it is always appreciated.

     2)  Children and The Ponies
    Ponies are a lot of fun for children of all ages. Most of our ponies have an 80 lb. weight limit. If you require a larger pony for children up to 115 lbs.  we can accommodate upon request (additional fee might apply). 

     3)  Travel Area
    We travel to all of the Chicagoland area and Northern Illinois. We also travel to portions of Indiana, Iowa, and Southern Wisconsin.

     4)  Pony Wheel and Petting Zoo Location
    For the pony wheel or petting zoo the designated area should be as flat and level as possible. The pony wheel or petting zoo can be set up on grass or asphalt, no gravel. Hand led ponies can be done anywhere with very few limitations. Designated areas for the pony wheel or zoo should be easily accessible by truck and trailer for loading and unloading of animals and equipment.

     5)  Hours of Operation
    The farm is our life and we are available 24/7 365 days a year. Please note that during Holiday seasons our calendar fills up quickly so please try to schedule well in advance.

     6) Confirmation & Reservation
    In order to reserve a date and time for your event we require a signed contract and non-refundable deposit. Please contact us to discuss in more detail.

     7) Cancellation
    We understand that occasionally customers may need to cancel and we are more than happy to reschedule provided adequate notice is given. If bad weather occurs, please note that we can still provide hand led ponies or the petting zoo indoors, most garages will work. Your deposit is non-refundable but can be transferred to another service that we offer. Contact us for more details.  

     8) Animal Health
    All of our animals are vaccinated, de-wormed, and checked by the vet on a regular schedule. We are also fully insured and USDA licensed.